Privacy Policy for Best Bounce Chicago
Effective Date: January 16, 2026
Best Bounce Chicago (“Best Bounce Chicago,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what choices you have.
By using our website, you agree to this Privacy Policy.
1) Information We Collect
Information You Provide to Us
When you contact us or book a rental through our website, we may collect information such as:
Name
Email address
Phone number
Delivery address / event location
Event date and rental details
Any information you send through contact forms, messages, or booking requests
Information Collected Automatically
When you visit our website, we may automatically collect certain information including:
IP address
Browser type and device type
Pages you view and actions taken on the site
Date/time of visits and general usage activity
Referring website (if applicable)
This information is collected using cookies and similar tracking technologies.
2) How We Use Your Information
We use the information we collect to:
Provide quotes, bookings, deposits, and customer support
Communicate with you about your rental or questions
Confirm availability and event details
Improve our website and customer experience
Monitor and prevent fraud, abuse, or other security issues
Maintain business records and internal reporting
3) Booking & Payments
Our website uses third-party services (including our booking and payment platform) to process reservations and deposits.
When you place a booking and pay a deposit online, your payment is handled through a secure third-party payment processor. Best Bounce Chicago does not store or have full access to your full payment card details.
4) How We Share Your Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, including:
Booking and website platform providers (such as InflatableOffice)
Payment processors used to accept deposits and payments
Analytics services (such as Google Analytics) to understand website activity and improve performance
Legal reasons if required by law, court order, or to protect our rights, property, and safety
5) Cookies & Google Analytics
We use cookies and similar technologies to improve your experience and understand how our website is used.
We also use Google Analytics, which helps us measure traffic and usage trends. Google Analytics may collect information such as your IP address, device type, browser type, and pages visited.
You can control cookie settings in your browser. Disabling cookies may affect certain features or functionality on the website.
6) Advertising & Future Marketing
At this time, we do not actively run Meta/Facebook tracking pixels. However, we may use marketing tools in the future (such as Google Ads or social media advertising platforms) to promote our services and measure results.
If we add advertising tools in the future, they may use cookies or similar technologies to show relevant ads and track performance.
7) Data Security
We take reasonable steps to protect your personal information. However, no website or online transmission can be guaranteed to be 100% secure.
8) Data Retention
We keep personal information only as long as necessary to:
Provide services and customer support
Maintain business records
Comply with tax or legal obligations
9) Your Privacy Choices
You may request that we:
Access or update the personal information we have about you
Delete your personal information (when legally permitted)
To request changes or removal, contact us at the email listed below.
10) Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our website, please contact us and we will remove it.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12) Contact Us
If you have questions about this Privacy Policy, please contact us:
Best Bounce Chicago
Email: bestbouncechicago@gmail.com