Best Bounce Privacy Policy
Effective: February 23, 2026
1. About Us
“We,” “us,” or “our” refers to Best Bounce Party Rentals LLC (“Company”), a party and event rental service providing bounce houses, water slides, obstacle courses, and related equipment rentals in Tinley Park, Orland Park, New Lenox, and surrounding suburbs.
2. About This Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request a quote, book a rental, contact us, or interact with our services (collectively, the “Services”).
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Best Bounce Party Rentals LLC
Email: bestbouncechicago@gmail.com
Phone: (708) 528-2744
3. What Personal Information We Collect and How We Collect It
A) Information You Provide Directly to Us
When you request a quote, book a rental, contact us, or communicate with us, we may collect the following information:
- Name
- Email address
- Phone number
- Delivery address or event location
- Event date and rental details
- Special instructions or requests related to your rental
- Messages or communications you send us through forms, email, phone, or text
- Marketing preferences, such as opting in or out of promotional messages
B) Payment Information
When you book a rental, you may provide payment information for deposits, balances, or other charges associated with your reservation.
Payment information is processed securely through our third-party booking and payment providers. Our systems do not store full payment card numbers on our own servers.
We may keep a payment method on file through our booking platform to process authorized charges related to your reservation, including remaining balances, damages, cleaning fees, missing equipment, or other charges permitted under our rental agreement.
C) Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
- IP address
- Browser type and device type
- Pages viewed and actions taken on the website
- Date and time of visits
- General usage activity
- Referring websites
This information helps us improve website performance, security, and user experience.
D) Information from Third Parties
We may receive limited information from service providers that help operate our services, such as booking confirmations, analytics reports, or payment processing status.
4. How We Use Your Personal Information
We use personal information to:
- Provide quotes, bookings, delivery, setup, pickup, and customer support
- Communicate with you about your rental, availability, confirmations, and updates
- Send administrative messages such as confirmations, reminders, receipts, and service notifications
- Monitor and improve our website and services
- Detect and prevent fraud, abuse, or security issues
- Maintain business, accounting, and tax records
- Send promotional messages or offers when you have opted in to receive them
5. How We Share Your Personal Information
We do not sell your personal information.
We may share information only when necessary to operate our services, including with:
- Booking and scheduling platforms used to manage reservations
- Payment processors used to accept deposits and payments
- Analytics services used to understand website traffic and performance
- Service providers that support hosting, communications, security, and marketing tools
- Legal authorities if required by law or to protect our rights, safety, or property
6. Your Marketing Choices
If you choose to receive marketing messages from us, we may send you updates, promotions, or rental reminders.
- Email: You can unsubscribe at any time using the unsubscribe link in our emails.
- Text Messages: You can opt out by replying STOP to any SMS message. Message and data rates may apply.
Even if you opt out of marketing messages, we may still send non-promotional messages related to bookings, confirmations, or service updates.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services and customer support
- Maintain business and accounting records
- Resolve disputes and enforce agreements
- Comply with legal obligations
You may request deletion of your personal information when legally permitted by contacting us.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes occur, the updated policy will be posted on this page with a revised effective date.
11. Contact Us
Best Bounce Party Rentals LLC
Email: bestbouncechicago@gmail.com
Phone: (708) 528-2744
